Laura Geller
Reviews and Complaints

Like being a hamster on a wheel, going around in circles and getting nowhere. Frustrating, maddening and NO resolution.

Being fobbed off to a second app site JustAnswer which gave me no answer at all, just charging me $43.00 (which *** chat said would be no charge and thats the only reason I downloaded the app).

Then when I tried to contact them a second time, the exact same redirect was *** solution!!! Horrible business practice, easy to purchase but no customer service after the sale

I have ordered 3 products from ***, and 2 have been delivered, but my email says that 1 is delivered. I also ordered a liquid makeup, and it has not arrived, but my email says it has been delivered.

I only received the concealer and primer, not the liquid makeup. FYI, you cannot get in touch with this company with a phone call; only email.

Plastic Compact broke after less than normal use I dont use the pressed powder every day.

Product stands to be ruined if left uncovered- chips easily. Asked about a replacement container into which I could put the remaining product.

My total purchase was $66.68. I have so far been charged $125.79.

I would like a refund. The purchase was made on November 15, 2025, for $66.68. I have so far been charged one hundred and twenty-five dollars.

I would like to get a refund for the extra amount and for the reoccurring payment to stop. You should refund completely for the inconvenience.

I ordered the first kit but did not specify Express shipping so I was able to cancel it in time to place another of the same kit and added Express Shipping to it. I received it 3 days later in *** and was very happy to get it...I love it!

However, the kit I canceled came five days later. I am not a pissed customer and I just love *** products.

I just want to return the one kit (cult classic full face kit light). Can you help me obtain a return label?

Why is my account being charged when I have not ordered anything? Who do I call to resolve this issue?

I'm actually not a pissed customer. I am trying just to get through to customer service to track my order.

I'm not having any luck when I try to dial the numbers. They just hang up on me.

If somebody could call me back on this number or email me, I would really appreciate it. Thank you.

Just opened my package. First time customer. The porcelain pressed powder foundation is all broken with loose powder all over very No HELP, JUST A RECORDING

They told me to use the website and the website I can't find what I am looking for. After that, the call hangs up and disconnects, leaving you in the same spot you were in with nothing accomplished. So no, this did not help out at all; it did nothing but waste my time and energy and have to write this review.

I still have not received the products I ordered! I was recommended by a friend of mine who spoke highly of the products, but she told me her products took a while to arrive. In the meantime, I gave up on waiting on my order.

I know this is a reputable company, but I dont even have a replacements for my order and this is unaceptable as they already have my money!

Never received my order they took $24.71 out of my account. Ive ordered baked balance in Brighton foundation shade tan.

They took $24.71 out of my account over two weeks ago and I have yet to receive it. I would like a refund or preferably the act

Received the product yesterday. Tried it this morning and do not like it after I put it on. Need a return label

I've had an allergic reaction to this product. I am very disappointed.

I kept this makeup until I went on a trip this week (on Monday and came home on Wednesday). When I used this makeup, I started sneezing and my face broke out terribly.

I had ordered additional products that I paid extra for 3-day shipping (last Wednesday 5/13/26) and still haven't received that order. Now I can't even speak to a person.